MobileRead Forums - View Single Post - If you need help with your Literati come here!

coinín · 09-02-2011, 10:16 AM

I just filed a complaint with the Better Business Bureau about Literati's obstinate refusal to repair or replace my reader. Will update.
Interestingly enough, if you look at the BBB page for MerchSource who makes the Literati reader (among other things), there are numerous similar complaints. Most of them have been resolved once BBB gets involved, so I have fairly high hopes I'll get something useable eventually.

09-02-2011, 10:16 AM	#280
coinín dust bunny Posts: 158 Karma: 512427 Join Date: Jan 2011 Location: Toronto Device: Kobo WiFi, Sony PRS-650, BlackBerry PlayBook	I just filed a complaint with the Better Business Bureau about Literati's obstinate refusal to repair or replace my reader. Will update. Interestingly enough, if you look at the BBB page for MerchSource who makes the Literati reader (among other things), there are numerous similar complaints. Most of them have been resolved once BBB gets involved, so I have fairly high hopes I'll get something useable eventually.