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Old 09-02-2011, 09:11 AM   #4
Captain Marvel
Junior Member
Captain Marvel began at the beginning.
Posts: 4
Karma: 10
Join Date: Sep 2011
Device: Nook Color
I Did Speak To A Supervisor

When I didn't get anywhere with the CSR, I asked to speak to his supervisor. At least he said he was a supervisor. He told me the same thing, they would not do anything unless I could provide the last 4 numbers of the credit card used to purchase the Nook.

I just got done filing a consumer complaint with the Attorney General of New Jersey (B&N is a New Jersey Corporation). I'm waiting to hear what they will do.
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