following
my reply to
their reply to
my original email, penguin has just sent me this very laconic but nonetheless encouraging reply :
Quote:
Thank you very much for your feedback - I have forwarded your email on to the relevant parties.
Best regards
Penguin Online
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i know, they don't actually say *anything*, however if they have in fact forwarded my mail to someone perhaps this someone will take note. and perhaps they have realized the error of their past ways. a girl can dream after all...
