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They don't care about us. They got our money and somehow they don't need to offer refunds for their broken from the factory hardware because it's something we are doing to it. I'm 100% DISSATIFIED and 100% never purchasing another Kobo reader or ebook as long as I live.
Will order a Kindle and move on with life. The KT will be thrown in the garbage since that's where it should have been from day 1.
SHAME ON YOU KOBO!
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