Quote:
Originally Posted by baggins
I purchased a Kobo Touch which was unfortunately defective. It stopped working after one day of use. The screen simply went blank and nothing could help.
I live overseas, so I couldn't go to a store and replace it and had to rely on Kobo's customer service.
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I'm sorry you had a bad experience but, as others have said, buying something outside of the region it is sold in, you can't expect free warranty service.
You didn't mention why you didn't return it to the original retailer? Did you pay cash for it?