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Old 08-30-2011, 06:40 PM   #49
Hellmark
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Join Date: Jun 2009
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Quote:
Originally Posted by kjk View Post
They do, but as the owner of a Sony Ericsson Bluetooth device, I have to tell you that when I contacted customer support they told me the device was only fully compatible with Sony phones. I just figured Bluetooth was Bluetooth.
I know that's the company line, but it is bullshit. Reason for that is if they're using Bluetooth 3.0 spec, and someone has a device that is only 1.2, then not all of the features will work and the guy will be upset. They can only technically guarantee compatibility on devices they've tested with it, which often is their own stuff. You can insert random versions where you like. Plus it is a way to weasel out of customer support issues, thus reducing costs. If they say "we only support the device on Sony devices", then they don't have to help you if you use it on Brand X, even if there is a genuine fault with their product.
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