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molman · 08-30-2011, 05:08 AM

@marcardis: If it hasn't already been suggested;

Have you tried running the application as Admin? (in case there is some oddity with the application writing to disk). See: http://www.walterglenn.com/2006/12/1...windows-vista/

I believe you said you are running Windows Vista? I can't recall the firewall situation on Windows Vista but you may wish to check to ensure that there are exceptions for inbound/outbound traffic from the Kobo application?... or do you even run a 3rd party firewall (sometimes party of a security/antivirus suite like Norton). Probably shouldn't be an issue as you seemed to indicate that you could see 'some' stuff like account details in the application (can you go to the shop inside the application?), but the easiest way to test it is to turn the firewall off and see: http://windows.microsoft.com/en-US/w...wall-on-or-off

Have you tried signing up to Kobo with another username/account and purchasing one of the free books and then seeing if this syncs with your desktop application?

*curious* Also as akuerz75 asked are you running French locale for your version of Windows Vista?

Since Sameer said he was going to send your details/issue to the dev team it might be best to email him rather than posting on here.

Also shame you don't have another computer to test the application on.

08-30-2011, 05:08 AM	#36
molman Evangelist Posts: 436 Karma: 538958 Join Date: Jul 2011 Device: none	@marcardis: If it hasn't already been suggested; Have you tried running the application as Admin? (in case there is some oddity with the application writing to disk). See: http://www.walterglenn.com/2006/12/1...windows-vista/ I believe you said you are running Windows Vista? I can't recall the firewall situation on Windows Vista but you may wish to check to ensure that there are exceptions for inbound/outbound traffic from the Kobo application?... or do you even run a 3rd party firewall (sometimes party of a security/antivirus suite like Norton). Probably shouldn't be an issue as you seemed to indicate that you could see 'some' stuff like account details in the application (can you go to the shop inside the application?), but the easiest way to test it is to turn the firewall off and see: http://windows.microsoft.com/en-US/w...wall-on-or-off Have you tried signing up to Kobo with another username/account and purchasing one of the free books and then seeing if this syncs with your desktop application? curious Also as akuerz75 asked are you running French locale for your version of Windows Vista? Since Sameer said he was going to send your details/issue to the dev team it might be best to email him rather than posting on here. Also shame you don't have another computer to test the application on.