Thread: Kobo Button Problem
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Old 08-28-2011, 11:44 PM   #8
Danger
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Posts: 490
Karma: 1665031
Join Date: Nov 2010
Location: Vancouver Island, Nanaimo
Device: K2 (retired), Kobo Touch (passed to the wife), KGlo, Galaxy TabPro
My Wife's Kobo did that after about 8 months. I contacted customer support via the online form. They actually got back to me pretty quickly. They then sent me a box & shipping label. I sent it off. Now she's just waiting to get her new Kobo back.

So far customer support has been pretty swift when we've had problems with our Kobos.
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