MobileRead Forums - View Single Post - PRS-350 Can someone tell me what is wrong with my ereader?

lego1 · 08-28-2011, 08:29 PM

My ereader has 2 problems. One is that it will not turn on. When I turn it on the red light on the top comes on for a second but than nothing happens. I charged it up last night so I know the battery is charged. Is there anything I can do like reset the device to get it to turn on? And I think something is wrong with the screen. There are some black lines on the screen that make a square shape on one side of the screen (the upper right side). I can't post a pic but the lines stay on the screen when it is both on and off. Can this be a brooken screen or something else? And will Sony replace it if it is a brooken screen? I have the extended 2 year accedent warrenty on it.

Thanks, Jen.

08-28-2011, 08:29 PM	#1
lego1 Member Posts: 19 Karma: 10 Join Date: Jan 2011 Device: sony 350	Can someone tell me what is wrong with my ereader? My ereader has 2 problems. One is that it will not turn on. When I turn it on the red light on the top comes on for a second but than nothing happens. I charged it up last night so I know the battery is charged. Is there anything I can do like reset the device to get it to turn on? And I think something is wrong with the screen. There are some black lines on the screen that make a square shape on one side of the screen (the upper right side). I can't post a pic but the lines stay on the screen when it is both on and off. Can this be a brooken screen or something else? And will Sony replace it if it is a brooken screen? I have the extended 2 year accedent warrenty on it. Thanks, Jen.