MobileRead Forums - View Single Post - PRS-350 Screen degraded over time

wheelybird · 08-27-2011, 07:14 AM

Thanks for all the responses.

You're right - it is a subjective issue. I compared it with my old PRS-300 yesterday and the contrast is better than that, though not as good as my wife's reader - about halfway between the two I'd say.
I've tried soft & hard resets, and of course played with the constrast and brightness. It's just not as good as when I bought it.

I phoned Waterstones and they managed to find the transaction in their till which they've sent to me. They also gave me a Reader helpline to call, and the chap on that gave me a returns number and told me to take the reader back to Waterstones who will then send it to Sony.
My concern is that Sony will have a problem with the printout that Waterstones sent - it doesn't specifcally mention that it was a purchase of a Reader.
I must say that so far Waterstones have been pretty helpful.

08-27-2011, 07:14 AM	#13
wheelybird Junior Member Posts: 7 Karma: 10 Join Date: Aug 2011 Device: PRS-350	Thanks for all the responses. You're right - it is a subjective issue. I compared it with my old PRS-300 yesterday and the contrast is better than that, though not as good as my wife's reader - about halfway between the two I'd say. I've tried soft & hard resets, and of course played with the constrast and brightness. It's just not as good as when I bought it. I phoned Waterstones and they managed to find the transaction in their till which they've sent to me. They also gave me a Reader helpline to call, and the chap on that gave me a returns number and told me to take the reader back to Waterstones who will then send it to Sony. My concern is that Sony will have a problem with the printout that Waterstones sent - it doesn't specifcally mention that it was a purchase of a Reader. I must say that so far Waterstones have been pretty helpful.