Quote:
Originally Posted by paola
do you have an sd card? If I were you, I would put the firmware on the card, open the battery compartment and give a hard reset, and try the update. But of course, so much better if you get through to PB. There are also very helpful sellers here, you may even try and send a private message to Dulin's Books.
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Thanks Paola for all the advice. I just tried hard resetting from the back with the new firmware on the card and did every kind of permutation with the buttons but there's still no change. It still winks black at me from time to time though letting me know its still alive... I'll try getting through again to Pocketbook on Monday (tried three times since Thursday through email and once on Friday by phone...) I didn't buy my device from Dulin's Books, does that matter???