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Old 08-26-2011, 03:55 PM   #5
ScalyFreak
Sith Wannabe
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Posts: 2,034
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Join Date: Jun 2011
Location: I'm not sure... it's kind of dark.
Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre
Quote:
Originally Posted by FJames View Post
I've seen that message from Kobo Desktop when there is nothing wrong with my internet connection. It probably means that it couldn't contact the Kobo server, and it's about as accurate as most software error messages.
That would make sense. But that's irritating, since I can't do anything about Kobo's servers. Oh well. At least now I know.

Quote:
Originally Posted by OneandonlyDoc View Post
Make sure your antivirus software is shut off. Back when I was running the PCTools antivirus stuff, it wreaked HAVOC with Kobo desktop.
I appreciate the effort to help, but "make sure you turn off your antivirus" is not a solution I will ever accept for a software problem. As a part of the troubleshooting process, absolutely. But as a serious long-term solution? Not an option.
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