MobileRead Forums - View Single Post - Amazon Kindle Has The Worst Customer Support Of All The E-readers

c861556 · 08-25-2011, 11:41 AM

"The Kindle Support page simply told him to check his warranty, which had expired the previous week." The page "told" him. And the fact that they didn't even bother to contact the customer support through any of the available contact options (phone, e-mail, chat) didn't stop the offended missus from proclaiming that "the customer service aspect of its Kindle department is limited to non-existent." Simply absurd.

EDIT: Needless to add, my own experience with Amazon's customer support was deeply satisfying.

08-25-2011, 11:41 AM	#24
c861556 Enthusiast Posts: 34 Karma: 586 Join Date: Sep 2010 Device: Kindle	"The Kindle Support page simply told him to check his warranty, which had expired the previous week." The page "told" him. And the fact that they didn't even bother to contact the customer support through any of the available contact options (phone, e-mail, chat) didn't stop the offended missus from proclaiming that "the customer service aspect of its Kindle department is limited to non-existent." Simply absurd. EDIT: Needless to add, my own experience with Amazon's customer support was deeply satisfying. Last edited by c861556; 08-25-2011 at 11:43 AM.