Thread: Amazon Kindle Has The Worst Customer Support Of All The E-readers
View Single Post
Old 08-25-2011, 11:30 AM   #22
Hellmark
Wizard
Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.Hellmark ought to be getting tired of karma fortunes by now.
 
Hellmark's Avatar
 
Posts: 2,592
Karma: 4290425
Join Date: Jun 2009
Location: Foristell, Missouri, USA
Device: Nokia N800, PRS-505, Nook STR Glowlight, Kindle 3, Kobo Libra 2
Quote:
Originally Posted by xg4bx View Post
Absolute bunk. The screen on my Kindle just went out and I requested customer support call me. Which they did within 10 seconds. And within 5 minutes of speaking to the rep a new Kindle was on its way. Free of charge.

I'm sure everyones experience is different but this looks like the author went out of her way to smear Amazon and praise Apple.
My management professor was just talking about something similar in class. He had the screen have dead lines of pixels, called up customer support, and they shipped a replacement for free. Arrived the next day.
Hellmark is offline   Reply With Quote