Quote:
Originally Posted by carpetmojo
As opposed to the device having a fault, or developing one, as we all know happens - read the Forum ?
Surely you can understand it's equally hard for anyone to believe a manufacturer won't lie, cheat, defraud or be depressingly stupid.
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Of course I can. Just as it should be very easy for you to understand that just because you say you are the only honest person they've talked to today, customer support will not automatically believe you.
The larger a company is, the less important each individual customer is to that company. Add to that, that you're dealing with Sony, who have basically made it their life mission to be arrogant bastards who care nothing for their customers because they honestly are so big that they don't need to, and I personally wouldn't even bother calling them to ask for a warranty replacement for something that is physically damaged. It's a waste of time.
