MobileRead Forums - View Single Post - PRS-650 Screen blotch

carpetmojo · 08-23-2011, 06:29 PM

[QUOTE=Analogus; I called Sony ant they gave me the contact address of the repair center. I'l send them the reader inbetween the next view days. [/QUOTE]

Analogus - did Sony tell you they were going to charge you for looking at it, or returning it ?
Sadly, that is an awful ot of people's experience.

Make sure you know what you may be in for....... In the UK you should go for the seller - that's who your contract is with, and it's up to them to sort it out for you - Sale of Goods Act.

I'm afraid, by and large, Sony just don't seem to get the importance of customers once they've bought the kit........

08-23-2011, 06:29 PM	#10
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	Be aware..... [QUOTE=Analogus; I called Sony ant they gave me the contact address of the repair center. I'l send them the reader inbetween the next view days. [/QUOTE] Analogus - did Sony tell you they were going to charge you for looking at it, or returning it ? Sadly, that is an awful ot of people's experience. Make sure you know what you may be in for....... In the UK you should go for the seller - that's who your contract is with, and it's up to them to sort it out for you - Sale of Goods Act. I'm afraid, by and large, Sony just don't seem to get the importance of customers once they've bought the kit........ Last edited by carpetmojo; 08-23-2011 at 06:31 PM. Reason: missed a bit...