Quote:
Originally Posted by molman
I feel sorry for anyone who has to support a Desktop PC application(s). From the end user, to the very integrity of the machine your application is running on makes it far from an easy task.
Anyway I commend Sameer in taking the time to try and resolve this, and for me personally this and other's comments speak well for Kobo's customer support. It's a shame Marcardis doesn't really seem as interested in a true resolution. I don't know why you would strip the DRM (with all this involves) and convert to .PRC to read in the Kindle Desktop application!?? Beyond the fact that you could easily read them in the Adobe Digital Editions (which you have to download them into first anyway), I don't believe Kindle Desktop application can even open .PRC files (maybe he meant .MOBI), nor is it elegant with its need to dump books into a folder to add rather than having the ability in app.
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After all the helpful advice that I have had the I guess that something stupid would have to come along.
What is the point of your patronising link to peoples ability to use a computer?
I have already thanked Sameer for his work on this problem. He has done this himself - the support from Kobo.com has been non-existant as you would have realised if you had actually read my postings.
Why do you think that I am not interested in a resolution to the problem? Whilst I can now read my Kobo books elsewhere, I have paid them and their Desktop program should work.
Why would I strip the DRM (with all that involves)? Stripping DRM takes a few minutes. If I buy a digital book the I should be able to read it on any device of my choice.
Kindle is quite capable of reading .prc files.
Thanks for your useful? contribution.
Marcardis