I feel sorry for anyone who has to support a Desktop PC application(s). From the
end user, to the very integrity of the machine your application is running on makes it far from an easy task.
Anyway I commend Sameer in taking the time to try and resolve this, and for me personally this and other's comments speak well for Kobo's customer support. It's a shame Marcardis doesn't really seem as interested in a true resolution. I don't know why you would strip the DRM (with all this involves) and convert to .PRC to read in the Kindle Desktop application!?? Beyond the fact that you could easily read them in the Adobe Digital Editions (which you have to download them into first anyway), I don't believe Kindle Desktop application can even open .PRC files (maybe he meant .MOBI), nor is it elegant with its need to dump books into a folder to add rather than having the ability in app.