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Old 08-22-2011, 11:53 PM   #22
SameerH
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Posts: 487
Karma: 590887
Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Quote:
Originally Posted by marcardis View Post
Thanks for your time in replying to this.

Did you also get the Debugview reort that I sent you last Friday?

I much appreciate you help, but I am not sure that you should be doing this in your spare time.

I have paid my money to Kobo.com - so far no reponse to my emails. Really not very good.

I think we have both wasted enough time on this - together with all the others who have offered helpful advice - I am going to download my purchased books, remove the DRM and convert them to .prc format in order that I can read them on my Kindle Desktop Reader.

Thanks again for your time - zero marks to Kobo Customer Support.

Marcardis
Hi marcardis,

I replied to your email. As a separate point, your ticket doesn't have any response from you since the customer care agent asked you to try a few steps to resolve the issue. That may be why you haven't heard anything.

That aside, please try the build I sent.

Sameer.
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