Quote:
Originally Posted by ATimson
Why should they have to invest time & money into undoing customers breaking the machine? Whether it's with software or a hammer, it's not something the manufacturer should have to pay for.
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the point is that the machine is not 'broken'
B&N could simply provide a link on its Touch support page with a restore image... very little time, effort and money to provide this service
this may all be moot anyway - B&N could be out of business unless it successfully transitions out of or supplants brick-and-mortar hard copy sales