[marcardis]

Thanks for your time in replying to this.

Did you also get the Debugview reort that I sent you last Friday?

I much appreciate you help, but I am not sure that you should be doing this in your spare time.

I have paid my money to Kobo.com - so far no reponse to my emails. Really not very good.

I think we have both wasted enough time on this - together with all the others who have offered helpful advice - I am going to download my purchased books, remove the DRM and convert them to .prc format in order that I can read them on my Kindle Desktop Reader.

Thanks again for your time - zero marks to Kobo Customer Support.

Marcardis