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I'll try that as well, but don't hold out much hope. My latest support ticket to them three days ago is still unanswered.
The baseball book I bought (for free) would never even show up in my library. I finally opened the app and downloaded it from there - now, it's in my library as a "bookmarked" book, which I could buy for $0.00 -- but no amount of clicking will get the purchase to complete, as apparently the original, aborted purchase is still stuck somewhere and blocking it.
I would not risk even the 99 cents to try one of their books, at this point. Instead, I'll keep reporting the lower price to Amazon (and encourage all my readers to do the same), in hopes of getting it there.
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