Quote:
Originally Posted by SeaBookGuy
They have a built in safeguard that the buyer MUST make a telephone call to an Amazon (Kindle) rep, who checks the customer's buying history carefully before authorizing the refund. I did it once as the formatting on the self-published book was horrific!
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Not so, at least on the UK site. I just sent a quick e-mail "Hi, brought xxx by mistake. Please can I return it", book gone and refund given within a few hours. No phone call needed.