Quote:
Originally Posted by Hellmark
They don't even have the chance to be customers. A customer is someone who buys a product or service from you. In this case, by choosing to be exclusive in one format, you're refusing to accept money from anyone who doesn't use that format.
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Those customers are perfectly free to buy a Kindle and purchase from Amazon's catalog. Should I be complaining that Apple, B&N and Sony are refusing to accept my money because they don't publish Kindle compatible ebooks?