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WiFi hotspots are notoriously unmaintained. I've had no problems connecting to some while others are dead on the spot on any device I have. So not a Canadian thing...
Are others in the wifi hot spot connecting at that time? Some hotspots have limits as to the number of connections they have at one time. or the internet is so poor that they can handle only so much traffic.
Has she tried to manually select and connect to the network? Sometimes you have to rescan to find the network and then select it and click on connect. To do that go to menu, settings, view wifi settings, rescan, once the networks have refreshed select the network and click on connect.
Other than that I don't know what else she can try... If you still need help, look for wifi issues but definately not a canadian one.
PS: I had a US bought kindle and now have the international one (both vers 3 wifi/3g) and both have worked on wifi hotspots in Canada...
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