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As far a buying another computer, I've bought an HP pc two years ago and like it much. However, as for service, forget about it after a short time - you have to pay to get help, as you do for any major player in pc sales. With my 6 year old Polywell computer, a dual core system, my most heavily used workhorse computer, I still can access personal advice from their tech assist about problems as they develop without any charge! The tech even returns phone calls if he's not available when I call. When I buy a replacement for it in another year or two, I'll undoubtedly buy another one from Polywell. Their computers are more expensive than the equivalent from HP but are extremely reliable and well designed; and their free tech assistance will be an important justification for a repurchase.
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