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Old 08-18-2011, 05:58 PM   #8
marcardis
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marcardis began at the beginning.
 
Posts: 17
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Join Date: Aug 2011
Device: Kindle
Thanks Again!!

PeterT

Many thanks for your kind suggestions.

Earlier advice from Kobo.

"1 Sign in to your online Kobo account at www.kobobooks.com
2 Go to the "My Library" and the "I'm Reading" section.
3 Delete your books from your "I'm Reading" list. It is only temporary.
4 Go to the "Library" and go to "Purchased " and click BOOKMARK>BOOKMARK PAGE 1
so that it goes back to your "I'm Reading" section.
5. Click on "Update Library" on the desktop application (this should load your books onto the desktop application)."

I have done all this several times without success. Kobo Desktop refuses to recognise my purchases.

The date & time are correct on my PC.

If I go online to my Kobo account then I can see all my purchases.

Anyway, thanks for taking the time to reply - if only Kobo were as helpful!!

Kind regards,

Marcardis
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