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I technically "bought" from Sony when I first got my PRS-505; I downloaded a few of the "HUNDRED FREE EBOOKS!!" (public domain classics, formatted badly) and a few of the promo freebies, before the combination of dialup internet and work's firewall prevented me from downloading the upgrade, and I gave up on the store entirely.
I also picked up a couple of freebies from Harlequin. That was a nightmare; nowhere did it say YOU MUST USE IE TO BUY BOOKS. (It said you need IE to get the .lit software to work; it didn't make it clear that the purchase/download had to be through Internet Explorer.) One purchase/download attempt was enough; I decided if I have to use their chosen software, I don't need to read their books.
Since then, I've decided all DRM is too much hassle. No purchases from Amazon, B&N, Kobo, Deisel, BooksOnBoard, EZReader--nothing that (1) requires me to install software to make purchases or (2) won't tell me if a book is DRM'd.
If they can't be bothered to tell me the terms of use, I can't be bothered to do business with them.
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