MobileRead Forums - View Single Post - New repair story :-((((

axel77 · 04-14-2008, 02:21 PM

had once an HP notebook, brought it to service center because of broken display, a week later I get it back, display changed, but keyboard didn't work, brought it back, I get it back after an hour, and when giving it back to its owner (I organized the service as my job), I get the back, internal camera not working this time. When I went to the service center the third time, after they fixed it again, I took the notebook, set down in the corner and told them, you don't mind if I do the quality assurance this time?
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from the reports I guess the company iRex sourced out the service at obvouisly has no quality assurance that all parts go through before to be sent back.

04-14-2008, 02:21 PM	#3
axel77 Fanatic Posts: 584 Karma: 914 Join Date: Mar 2008 Device: iliad	had once an HP notebook, brought it to service center because of broken display, a week later I get it back, display changed, but keyboard didn't work, brought it back, I get it back after an hour, and when giving it back to its owner (I organized the service as my job), I get the back, internal camera not working this time. When I went to the service center the third time, after they fixed it again, I took the notebook, set down in the corner and told them, you don't mind if I do the quality assurance this time? --- from the reports I guess the company iRex sourced out the service at obvouisly has no quality assurance that all parts go through before to be sent back. Last edited by axel77; 04-14-2008 at 02:24 PM.