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dakast · 08-15-2011, 11:53 AM

bought one in june from Meijers online for my daughter's b'day that was yesterday. upgraded to ermine and played with it a little when it first arrived. I noticed yesterday she had the unit folded open all the way and was writing on the e-ink side. about an hour later the white screen came up and no joy since. reverted back to dingo using golden 5X but the white screen remains. no longer an option to send it in for warranty as the ph# is no longer in service. really sucks!

update: talked to Meijers customer service and explained the situation with entourage being out of business and it looks like they may replace it.

08-15-2011, 11:53 AM	#29
dakast Junior Member Posts: 3 Karma: 10 Join Date: Jun 2011 Device: edge	bought one in june from Meijers online for my daughter's b'day that was yesterday. upgraded to ermine and played with it a little when it first arrived. I noticed yesterday she had the unit folded open all the way and was writing on the e-ink side. about an hour later the white screen came up and no joy since. reverted back to dingo using golden 5X but the white screen remains. no longer an option to send it in for warranty as the ph# is no longer in service. really sucks! update: talked to Meijers customer service and explained the situation with entourage being out of business and it looks like they may replace it. Last edited by dakast; 08-15-2011 at 12:27 PM.