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No, she did not need me at all. She had absolutely no trouble doing it herself. You seem to think that this is a hard thing to do outside of iTunes. It is not.
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Sorry for that assumption. You said she was very non-techie. MY non-techie wife would have trouble with this.
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But please don't attack me for perceived slights against Apple that simply don't exist in my posts.
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Didn't think I made any personal attacks on you, mate. I'll just add that when someone says that Apple competitor's products are superior, then says the reason why consumers nevertheless buy Apple's products are due to marketing, the inescapable inference is that they are being hoodwinked by misleading marketing that they are simply too dumb to see through. That is certainly how Apple customers take such comments, however you may have intended them ( See many other comment threads on this forum).