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Originally Posted by BuddyBoy
I don't believe iOs YET supports the full Bluetooth headphone protocol - last time I paired my headset I couldn't advance or rewind tracks, despite it being part of the standard and the buttons to do so being on my headphones.
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If you are talking about AVRCP support, it has been there for almost a year.
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I'm not sure if there are any statistics to support a theory I have, but when you look at the sales of Apple products, and the significant (in a statistical sense) amount of user griping just on Apples own support forums, you begin to see that they may have the largest group of unsatisfied adopters. It's a weird metric because many of these folks like some aspect of the product, and most don't generally dislike it enough to abandon it, but just the same, they're dissatisfied with the way Apple treats them, and addresses their concerns.
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Let's compare your theory to published customer satisfaction reports:
Smartphones:
http://www.sfgate.com/cgi-bin/blogs/...entry_id=85740
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For the fifth time in a row, Apple scored the highest in customer satisfaction among smartphone makers, J.D. Power and Associates said in its annual study.
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(5th time in a row is significant in that Apple has only made smartphones for 5 years)
Computers:
http://news.cnet.com/8301-13579_3-20...action-survey/
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Consumers who opt for Apple computers are the most satisfied among all PC buyers, according to a report released today by the Temkin Group.
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http://www.zdnet.com/blog/btl/apple-...-improve/39420
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Apple continues its dominance, leading the PC category by a wide margin for the seventh straight year. Customer satisfaction with Apple’s computer products, including the iPad, rose 2% to an ACSI of 86—the highest score ever for Apple. The company now has a 9-point lead over its nearest competitor. No other company in the ACSI has as formidable a lead within its own industry. Innovation and product diversification, along with strong customer service, have long been at the center of Apple’s success.
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What is weird about those metrics?
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Granted, aspects of that happen with many firms too, but what seems to make Apple unique is the cadre of die-hard users who turn up when Apple pees on us, and loudly proclaim, with great joy, that it's raining apple juice. 
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Not unique at all-any more so than the die-hard non-Apple users who loudly proclaim, with great joy, how unsatisfied those Apple users are.
