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The only bell this rings is that I vaguely remember reading at some point in the archives people having issues with reading Times New Roman font when converted from microsoft word on the e-ink side. I realize this sounds like a very random issue, but apparently it's combination of something weird in microsoft word and something weird with the e-ink technology.
A couple of disclaimers: I might be mis-characterizing the problem and this may have been something that has been resolved since I read it in the archives.
Did you try highlighting the blank pages? I wonder if that would give any indication if the text is there but for some reason unseen, or if there is literally nothing on the pages.
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