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Hi, re:PRS500 bright spot. I received an estimate of $79.99 inc return post for the repair under limited warranty which I can accept or deny if I were to deny they will return the unit free of charge I have of course accepted.
I have to say that the service I have received from Sony both here in Thailand and the States has been first class. I believe I was unlucky to buy a "Friday Afternoon Model" but I would recommend the Sony Reader to anyone I can't wait to get mine back
Take Care
Keith
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