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Old 08-12-2011, 01:23 AM   #9
alansplace
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Posts: 5,897
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Join Date: Feb 2010
Location: 33.9388° N, 117.2716° W
Device: Kindles K-2, K-KB, PW 1 & 2, Voyage, Fire 2, 5 & HD 8, Surface 3, iPad
Cool kindle customer service

Quote:
Originally Posted by travis View Post
Thank you very much. So it looks like the warranty is indeed a year from receiving the item so I should be OK. I think I will just call when I am back in the USA, which is in one week. I promise to report back results here. I guess I am lucky this showed up in my 12 month of ownership and not the 13 month of ownership . . .
kindle customer service replaced my kindle 2 at no cost to me when it was over two years old. in fact they sent it out and told me to return the defective/broken one in the packaging that the replacement came it (and furnished me a pre-paid mailing label).
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