Quote:
Originally Posted by EmilyGoodall
chills run up my spine and I break out into a cold sweat whenever a shipper tells me that they only ship UPS. UPS has serious fundamental problems - probably good news for their competitors. For example, just this week, my shipper was forced to call UPS on 4 separate occasions attempting to get them to associate the correct shipping address with the package. Each time, the person at UPS re-entered the wrong shipping address information - even when the address information was phonetically spelled out to the UPS clerk. This same thing happened last year and I ended up having to go down to the depot and pick the package up (not as easy as it sounds in my neck of the woods).
Whenever possible, avoid UPS and save yourself a bundle of headaches.
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Here, I LOVE UPS. Second choice is FEDEX, but only for overnight/2nd day.
Fedex ground is a nightmare, leaving packages at houses all over town (tossed on doorsteps) that are nowhere near here. Few are worse (then again, it isn't really Fedex, just their label on a really bad contractor which used to be it's own ground service -- they haven't changed a bit since then and are just as bad as always).
Right now, I have a package from Amazon that was to be delivered here on Monday - still not here and it says (4 times) that it was checked out of Atlanta last week (Fedex Ground). I suspect I'll never see it and will have to file with Amazon on it soon.