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It seems that it is not just me that's surprised about the lack of communication and user support from Bookeen.
I am a bit surprised though that there seem to be a lot of people here that have NO ISSUES at all with the device......
Surely I like the device and I read a lot with it. But one of the most annoying bugs is the fact that the device is not able to save the last read page properly. And I am not talking about the italics issue, the bookmark issue, the rare but nevertheless random crashes, the fact that there is no proper low battery warning resulting in a terrible lock up where one is only to be able to revive it again by connecting it to the power and firing a rapid set of magical spells........
Concerning the firmware update: Why not release a beta as so many do for the ones that don't mind reporting a few bugs? This way you can actually use the usergroup for feeback to better the product.
But I get the strong impression Bookeen is not interested in feedback from their users at all.
As the Bookeen blog is only publishing matters of Public Relation and marketing maybe we should post some more reactions there about the REAL user experiences.
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