Quote:
Originally Posted by Halk
I'm more concerned that prospective customers buy the Cybook without knowing their less than stellar communications.
|
As you've seen from my two recent e-mails requesting information about the firmware upgrade, that certainly doesn't seem to be a universal truth. The first of them was answered virtually instantly (in about 2 minutes, literally); the second in slightly over 1h. They've got a LOT better about answering e-mail in the last couple of months.