Quote:
Originally Posted by JWLaRue
Okay...so hammering Bookeen on their web site may be an extreme reaction (I agree), but I'm also thinking that they shouldn't be let off the hook entirely either.
There should be some reasonable means to ensure that some part of their customer community is not happy with how they are conducting business.
-Jeff
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I'm more concerned that prospective customers buy the Cybook without knowing their less than stellar communications.
Thankfully before I bought mine I came here and was able to find out.
So I'm pleased that a comment has gone up, I don't see any need to spam them.
It's really quite frustrating though, all they need to do is spend 30 minutes a week doing a blog entry, and spend a few hours a week on an appropriate forum (this one would be sound) and they'd have us all singing their praises.