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I almost always have to go pick up my package at their depot (my building isn't a "safe drop", plus most of the time a signature is required anyway.) That depot has atrocious business hours, and when you get there, it's a long lineup that makes you feel like you're in line to buy break in communist Russia. The last time I was there for over half an hour. I once had to wait nearly an hour to be told to come back the next day.
Not a fan.
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