Quote:
Originally Posted by Hellmark
My parents had AOL for 2 weeks back in '96. They used a 30 day free trial they got in the mail, and like I said only used it for 2 weeks, because AOL had tried charging $438 dollars to their credit card. Apparently, when they would dial in, AOL would roll the call over to a 1-900 number, and charge a 6 dollar connection fee and 8 dollars an hour (minimum 1 hour). So, if they logged on, checked email and logged off 15 minutes later, they were slapped with $14. If they were on for an hour and one minute, they'd have $22 in charges. They found out about it, because they went to go see how much time they had left on the trial, and was told that there was still the full amount left, because they were being charged this other way.
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Whaat? That is ridiculous! Wow.
I just had the we're not going to stop billing you, you will have our service problem. What they did to your parents? That's criminal.