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Old 08-08-2011, 03:40 AM   #19
HarleyB
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Posts: 565
Karma: 1113286
Join Date: Jul 2010
Location: Sunshine Coast Australia
Device: Kobo (RIP), iPad, iPhone 4, Kobo Touch x2, Kobo Glo
I have had the Factory Reset error for the past few days. As I was away without access to my computer I kept cancelling it. Today I have reset it and reloaded all my books from Kobo and then just a few from Calibre but I immediately had the error again.
I am now in the process of reloading my Kobo books again - I have 70 so it takes a while.
I am quite nervous about loading any of my books from Calibre but that's where most of my books are! I have always been very carefull when ejecting the kobo - I eject from Calibre and then wait 1 minute and check using the windows disconnect before removing the usb cord.
I know my epubs are fine as the ones I loaded were purchased from Borders and are very happy on my iPad and original kobo. They just don't want to be on the Touch.

I am about to open a ticket with Kobo but they are aware of this situation and vaguely encouraging emails seem to be the only response so far.

What are people doing about this? Do I just continue to ignore the error? I was really loving my Touch but now I'm starting to wonder if I have made a mistake...
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