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Old 08-06-2011, 11:06 AM   #3
artouiros
Junior Member
artouiros began at the beginning.
 
Posts: 6
Karma: 26
Join Date: Aug 2011
Device: Kobo Touch
Quote:
Originally Posted by Joe563 View Post
It appears that there is a communication problem between your Touch and your computer.

Here is a list of possibilities along with their remedies.
1) USB port problem - try another USB port and/or another computer
2) Faulty USB cable - try another USB cable. Some smartphones use the same USB cable as the Touch
3) Faulty Touch - exchange at place of purchase
Well. I can't login into Kobo Desktop application even without device connected. Perhaps I can't update it because i'm not logged in? If yes.. it's a bit strange, why must I register an account to update the device. Is it any way to update firmware without using desktop app? Over wifi?

Last edited by artouiros; 08-06-2011 at 11:15 AM.
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