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My Cybook also works great, but I also feel the anxiousness of getting the firmware update. I also don't understand why it is taking so long. Like all other companies the sales department is separate from the development department. They run independently of each other and resolve their own issues. If this isn't the case with bookeen then they have some serious corporate organizational issues. The fact that they keep promising a date and then not meeting it makes me suspect that they are not having their own company working on it and they are outsourcing the project. So this makes them completely dependent on the outside party who, depending on the amount of money bookeen is paying them to finish the project, could just not give a darn and it is sitting on their "we will get to it when we feel like it" pile of projects. Meanwhile, bookeen is selling so many of their product that they are happy as clams, and as long as sales don't drop, they will see no reason in paying the outsourced company more to get the project done in a more timely manner.
In other words, don't expect an update any time soon, it just won't come. Maybe if we all forget about it and re check in about a year we might find some small update available, but by then we will probably nolonger care. My advice to Harry is to stop asking when an update is coming and then posting it on this forum, it just gets us all anxious and riled up for absolutely nothing.
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