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Old 08-06-2011, 08:40 AM   #1
artouiros
Junior Member
artouiros began at the beginning.
 
Posts: 6
Karma: 26
Join Date: Aug 2011
Device: Kobo Touch
Can not login into Kobo Desktop app and syncing my device. Need help.

1. I have bought the new Kobo Touch. I went to kobosetup.com to download the application, as onscreen instruction said. The installation of app was perfect, click - click and I'm in it.
2. Kobo Dekstop said, that I need to connect my device. Ok! All went good, app recognized my device, I have entered information for registration and the password. After this a dialog popsup telling something like Application is too old to sync you device, please upgrade to newer version. Strange, but it is the last Kobo Dektop app 2.0.3
3. I unplugged my reader to see if I have registed it. In the account information I can see my email, I can even acces online store. So i gave it a new try.
4. Connected my device again. Tried to login into my account in Kobo Desktop. A dialog popups that my device is registered to another account, would I like to overwrite this data? Well..strange but I pressed OK. And what I see. A dialog pops up, telling me, that I need to login to do such trhing. I press OK and it returns me to login screen.
These steps are the same over and over. I tried reseting factory setup on my device, I tried reinstalling desktop application. I can't figure what is this. I've already read about password problem, y account password contains only letters and nothing else.

Last edited by artouiros; 08-06-2011 at 08:49 AM.
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