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You need to contact Bookeen about this, and report the problem to them. There was a major problem with the machine hanging or rebooting on dictionary lookup in the original firmware v476, but this was fixed in v538. The fact that you're experiencing the problem in v538 suggests that there's something in the specific dictionary you're using that the Gen3 doesn't like. Similarly with the punctuation issue - punctuation should be stripped off the word before it gets looked up - this is what happens with the dictionary I'm using.
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