[Arrghus]

While it must be tough on authors to see 1-star reviews that make no comment on the literary merit of their work, I nevertheless support those who give a 1-star reviews because of genuine disappointment with things like formatting, and typographical errors. Reviews can be retracted, so the onus is then on the author and/or publisher to correct these errors and therefore kindly ask for the reviewer to retract their review.

That said, now that nearly every book has a preview on Kindle, there's less excuse to leave a bad review for formatting, when the formatting can be sampled quite easily.