Quote:
Originally Posted by basschick
the kindle rep said he would walk me through a factory reset, and other than that, amazon was willing to exchange the kindles since they have not run into a problem like this before.
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I very much doubt that exchanging the Kindle will do any good. If the same issue affected both your Kindles simultaneously, that would clearly point to the WiFi router and not the Kindles as being the culprit.