Quote:
Originally Posted by geormes
"...Of course since Borders is going out of business I try them first. They have one or two left but there is no return or assistance - even if the model is defective or damaged. "
Is this so? Obviously Borders won't be around to honor a return, but isn't the warranty Kobo's?
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I wasn't expecting a 3 month later return, I was thinking more of a "I just got home and popped this bad boy open...and discovered that a jackass sales consultant f'ed up the screen" return.
As I said previously, when I had an issue with my last Kobo I was told that the returns have to go to the store it came from. Have they changed this policy? I don't know. Was the sales person just being lazy? I don't know that, either.