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Old 08-01-2011, 11:51 AM   #6
MrsJoseph
Loves Ellipsis...
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Posts: 1,554
Karma: 7899232
Join Date: Dec 2010
Location: Washington, DC
Device: Kobo Wifi (broken), nook STR (returned), Kobo Touch, Sony T1
Quote:
Originally Posted by taming View Post
Although you may not have heard about it, Frys is a reputable company that has been around for a long time. I believe that they had bricks and mortar stores in California before going on-line and selling nationally. Not sure when that happened, but their website was first copyrighted in 1995.
I checked out their site, they look very reputable. I guess the point I was trying to make is that there are none of those retail stores near me. I like Kobo's products but they don't have the best customer service ever. Plus, when I had a problem with my wi-fi and contacted Kobo they told me I was stuck and could not have it sent to them for repairs - it would need to go to the retail store i got it from.

If I get it from a retail store I will be able to return it in case of defects or damage.
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